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Your data choices stay clear

Your privacy controls for the sportsbook, Baccarat tables, Mayan Gold slots and wallet are set out here in plain English.

Account data useCookie choicesUPI recordsPaytm and PhonePe logs
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khelo24bet365 Your data choices stay clear
CONTACT ROUTES

Reach us about privacy matters

Privacy questions should reach the team that can check account records rather than a general mailbox.

Account privacy email Write to [email protected] for correction, export or removal requests. We may ask you to confirm account ownership before changing data, because privacy requests must be handled by the person linked to the account.
In-account chat Use chat after signing in when your question involves live session logs, cookie settings or wallet records. The chat team can route the case to privacy support without asking you to repeat private details.
Security concern path If you think your account, phone number or payment reference has been exposed, contact support through the account help area. We check login records, device changes and wallet activity before suggesting the next step.
ACCOUNT CARE

How we handle your privacy choices

Our privacy work sits behind the account flow you use every day. We connect sign-in checks, cookie settings, payment references and support messages so your request can be verified without asking for…

Data we collect

When you create or use an account, we collect contact details, sign-in records, device data, game session logs and wallet references. This helps us run access checks, protect sessions and answer your privacy requests with context.

Payment references

For UPI, Paytm and PhonePe, we keep transaction IDs, amounts, timestamps and account links needed for reconciliation and dispute checks. We do not ask you to share UPI PINs, Paytm passwords or PhonePe security codes.

Cookie controls

Cookies remember your session, language choices and basic security checks. You can clear cookies in your browser, though doing so may sign you out or require another verification step during your next visit.

Account security

We use sign-in records, device changes and session timing to spot unusual access. If support contacts you about privacy or security, we will not ask for one-time passwords, wallet PINs or full banking credentials.

Retention periods

Some records must be kept for legal, tax, dispute and security reasons. When those reasons end, we remove or anonymise eligible data from active systems according to our internal deletion schedule.

Your requests

You can ask for correction, access, export or removal of eligible data through the privacy email or in-account chat. We may retain limited records when local law, payment disputes or security checks require it.

Privacy answers before you open account

These answers explain the Privacy Policy in the account language you see on the site. They cover what we collect, why we keep it, how payment records are handled, and how you can contact us when you want a data change.

We collect details needed to create and protect your account, such as your contact data, sign-in records, device signals and verification status. We also record privacy choices connected to cookies and account messages.

We keep payment references so deposits and withdrawals can be matched to your wallet, checked during disputes and reported where law requires. These records include transaction IDs and timestamps, not private payment passwords or PINs.

Yes. Send the correction request through [email protected] or in-account chat. We may ask you to confirm ownership before updating records, especially when the change affects payment, contact or verification data.

You can ask us to remove eligible data. Some records may be kept for legal duties, payment disputes, fraud checks or account security, and we will explain what can be deleted after verifying your request.

Cookies keep your session active, remember basic preferences and support security checks. You can clear them in your browser, but you may need to sign in again or repeat a verification step afterward.

Only support and privacy staff who need the case can access your request details. We limit internal access, keep case records for audit purposes, and do not ask you to share one-time passwords.

Yes. Access and eligibility depend on local law and are available where local law permits. Location and verification checks may be used to apply these rules and protect your account records.

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